Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the standard shipping time for electronic components?
We typically process orders within 24 hours. Standard domestic shipping takes 3-5 business days, while express options are available for overnight delivery.
Do your products come with a manufacturer warranty?
Yes, all electronics sold at Access Denied include a minimum 12-month manufacturer warranty covering defects in materials and workmanship.
What is your return policy for opened hardware?
You can return hardware within 30 days. Please note that opened items may be subject to a 15% restocking fee if they are not defective.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal.
Are the devices sold on your site brand new or refurbished?
We exclusively sell brand-new, factory-sealed products unless explicitly labeled as 'Certified Refurbished' in the product title.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and secure cryptocurrency payments via BitPay.